For a first-time cooperation, we are happy to provide free samples for simple products such as clear tempered glass and clear laminated glass to support our initial collaboration. However, we are unable to cover the shipping costs. We hope both sides can share some of the expenses from a partnership perspective. If this order and project move forward and we work together in the future, these costs can be fully deducted from our formal cooperation.

In general, this is not a problem. Please contact us using the form below, and our team will get in touch with you.

Additionally, please note that our partner suppliers are located in various regions across China, and the glass and aluminum factories in particular are often situated in relatively remote areas. Visiting them in person can be costly overall. If you would like to save time and effort, we can arrange to visit them on your behalf under your company’s name.

Yes, we do offer door-to-door service. We can arrange it according to your location, and the exact cost and lead time will be confirmed based on the destination and shipping method you prefer.

The shipping cost depends on the destination, product type, and shipping method (air, sea, or express).

For large or heavy items like glass, window, door, curtain wall, sea freight is usually the most cost-effective option. While international shipping can be a significant part of the total cost, we always work to find the most economical and efficient solution for our customers and can provide a detailed quotation for your reference.

For tempered glass and standard laminated glass, we generally offer a 5-year warranty. For higher-performance glass, such as insulated glass, Low-E glass, and coated glass, we typically provide a 10-year warranty.

Please note: As glass is inherently fragile, there is always a risk of breakage during transportation. Even for tempered glass, despite our use of high-quality raw glass from XYG, CSG, and PPG, and processing with advanced tempering furnaces from NorthGlass and LandGlass, there is still an approximate 0.2% risk of spontaneous breakage. If any damage occurs, we will do our best to assist you in minimizing the loss.

The lead time for custom curved glass can vary significantly depending on the project’s complexity, the required curvature, the volume of panels, and specific glass treatments (e.g., special coatings, intricate cut-outs). Generally, once design specifications are finalized and approved, production can take anywhere from 4 to 8 weeks. Larger orders or unique architectural shapes may require additional time for tooling and quality control. We recommend contacting us early in your project planning phase to discuss your specific timeline and get a more precise estimate.

The choice between PVB and SGP interlayers is critical for your curved safety glass panel 886. PVB is the more traditional and cost-effective option, offering excellent safety, UV protection, and acoustic benefits. It’s widely used for general architectural applications. SGP (SentryGlas Plus), on the other hand, provides significantly higher stiffness, strength, and post-breakage integrity. It maintains a rigid structure even after glass breakage, making it ideal for high-performance applications like hurricane-resistant glazing, structural glass facades, or areas requiring exceptional impact resistance. We can help you evaluate your project’s specific needs to recommend the most suitable interlayer.

Yes, Xpert BM is at the forefront of glass innovation, and we can definitely discuss the integration of smart technologies into your 18.28mm custom curved glass panels. While the process requires careful planning during the lamination stage, we can incorporate switchable privacy films (PDLC) that instantly change from clear to opaque, or LED interlayers to create dynamic lighting effects. This allows for highly functional and interactive architectural elements. Please provide details of your specific requirements so we can assess feasibility and provide a tailored solution.