Welcome to the Xpert Building Material Help Center — your trusted resource for everything about building glass, aluminum windows and doors, glass balustrades, and shower enclosures.
Our goal is to make your experience with Xper Glazing smooth, clear, and reliable — from your first inquiry to final installation.
🔹 1. About Xpert BM
At Xpert BM, we specialize in high-quality architectural glass and aluminum solutions for modern buildings and interiors.
With advanced production technology and a dedicated technical team, we deliver safe, durable, and elegant glazing products including:
- Tempered, Laminated, and Insulated Glass
- Aluminum Windows and Doors Systems
- Glass Balustrades and Railings
- Glass Shower Doors and Partitions
Whether for residential, commercial, or architectural projects, we provide customized glass solutions to fit your exact needs.
🔹 2. Ordering & Customization
We offer OEM & ODM services to match your design and specification requirements.
How to place an order:
- Browse our products and send an inquiry with your dimensions, thickness, and glass type.
- Our sales team will confirm details, drawings, and quotations within 24 hours.
- Once approved, production starts after deposit confirmation.
- We keep you updated with photos and progress reports before shipment.
Customization options:
- Glass thickness: 4mm – 19mm
- Shape: Flat, Curved, U-shaped, or Custom radius
- Edge finish: Polished, Beveled, or Flat
- Color: Clear, Frosted, Tinted, Reflective, PVB, etc.
- Hardware: Aluminum frames, hinges, handles, seals, hardware.
🔹 3. Shipping & Delivery
We ship globally from China with secure packaging and fast delivery options.
- Port: Usually Shenzhen / Guangzhou / Tianjin / Qingdao / Shanghai
- Delivery time: 15–50 days, depending on order size
- Shipping methods: Sea freight, air freight, or courier for samples
- Packaging: Standard export wooden crates with moisture protection
We assist in preparing all export documents, including Bill of Lading, Packing List, Invoice, and Certificates as needed.
🔹 4. Installation & Maintenance
We provide installation guidance and technical drawings for all our products.
Tips for best performance:
- Always handle tempered glass with clean gloves.
- Avoid using acidic cleaners — use neutral or glass-safe detergents.
- Check the aluminum frame sealing and hardware regularly.
- For balustrades and shower enclosures, ensure all anchors are tight and aligned.
If you need on-site guidance or video installation support, please contact our technical team.
🔹 5. Warranty & After-Sales Support
Xpert BM provides a 5-year warranty for all standard products under normal use conditions.
We cover:
- Manufacturing defects
- Coating or seal failures
- Hardware malfunctions
We don’t cover:
- Improper installation or modification by a third party
- Damage caused by natural disasters or misuse
For any issue, contact our service team — we respond within 24 hours to resolve your concern.
🔹 6. Contact Us
Need help or technical advice?
Our customer service team is here for you.
📧 Email: sales@xperglazing.com
📞 Phone / WhatsApp: [+86 157 1196 4309]
🌐 Website: www.xperglazing.com
💡 Tip:
If you’re a builder, designer, or distributor, we also offer project-based quotations, sample kits, and technical consultation.
Contact us anytime — our experts will help you choose the right glazing solution for your project.