For a first-time cooperation, we are happy to provide free samples for simple products such as clear tempered glass and clear laminated glass to support our initial collaboration. However, we are unable to cover the shipping costs. We hope both sides can share some of the expenses from a partnership perspective. If this order and project move forward and we work together in the future, these costs can be fully deducted from our formal cooperation.

In general, this is not a problem. Please contact us using the form below, and our team will get in touch with you.

Additionally, please note that our partner suppliers are located in various regions across China, and the glass and aluminum factories in particular are often situated in relatively remote areas. Visiting them in person can be costly overall. If you would like to save time and effort, we can arrange to visit them on your behalf under your company’s name.

Yes, we do offer door-to-door service. We can arrange it according to your location, and the exact cost and lead time will be confirmed based on the destination and shipping method you prefer.

The shipping cost depends on the destination, product type, and shipping method (air, sea, or express).

For large or heavy items like glass, window, door, curtain wall, sea freight is usually the most cost-effective option. While international shipping can be a significant part of the total cost, we always work to find the most economical and efficient solution for our customers and can provide a detailed quotation for your reference.

For tempered glass and standard laminated glass, we generally offer a 5-year warranty. For higher-performance glass, such as insulated glass, Low-E glass, and coated glass, we typically provide a 10-year warranty.

Please note: As glass is inherently fragile, there is always a risk of breakage during transportation. Even for tempered glass, despite our use of high-quality raw glass from XYG, CSG, and PPG, and processing with advanced tempering furnaces from NorthGlass and LandGlass, there is still an approximate 0.2% risk of spontaneous breakage. If any damage occurs, we will do our best to assist you in minimizing the loss.

Of course. Xpert BM was founded with the mission of helping all our clients solve their challenges. Our primary customers are individuals small and medium contractors, and we are always happy to listen to their ideas. Our professional team will carefully consider their needs and provide the most suitable advice and recommendations.

Customization is where 16mm SGP glazing really flexes its muscles. You can opt for various tints— from subtle grays that reduce solar heat gain by up to 50% to reflective bronzes for privacy— all while keeping the core SGP interlayer laminated glass properties intact. Shaping-wise, we handle curves with radii as tight as 1 meter for artistic railings or facades, using advanced autoclave processes to bond without bubbles or distortions. Want patterns? Etched or printed designs add branding or decorative flair. Lead times vary: standard tints add 1-2 weeks, while complex shapes might push it to 4 weeks. It’s all about tailoring to your vision, ensuring the final product not only meets specs but elevates the design.

Figuring out quantities starts with your project’s blueprints—measure railing lengths, accounting for overlaps and cuts, then add 10-15% for waste. For sizes, our 16.89mm DuPont SGP laminated glass comes in panels up to 1.3m x 1.3m, but we recommend optimizing for transport efficiency, like cutting to 1m x 1m for easier handling. Use tools like CAD software to simulate layouts and minimize seams. Cost-wise, bulk orders (over 500m²) often unlock discounts. We’ll provide a free consultation to refine specs, ensuring you don’t over- or under-order. Remember, custom edges (polished or beveled) add to the timeline, so plan ahead for seamless integration.

Yes. Our SGP laminated glass complies with major international standards such as EN, ANSI, and AS/NZS, ensuring global project acceptance.